Archive for October, 2008

Michael Bloch: Getting Australian traffic from Google

Wednesday, October 1st, 2008

google-ozAre you an Aussie online business owner with a site targeted to people in Australia? Do you have non-.com.au domain name extension and is your site hosted on a server outside Australia?

If so – are you having trouble ranking on Google.com.au search, or perhaps even just getting listed, yet you’ve observed all the basics of good optimization techniques?

It’s a common problem; but a feature provided by Google may help you improve your rankings – totally legitimate, no shady SEO (Search Engine Optimization) tactics involved.

My own example of tanked Australian rankings

I’m based in Australia (Adelaide), but  my site; TamingTheBeast.net, is a non-Australian domain name and it’s hosted on a server in the USA.

If you run a search on Google.com using this keyword set:

web marketing adelaide

..my site should be listed on the first page where it’s been for years; well – let me clarify that – it was still there at the time of writing – Google giveth and Google taketh away and perhaps it’s done the latter by the time you read this article :) .

Now try the same search via Google.com.au, selecting the “pages from within Australia” radio button. My site is not in the top ten results, not even in the first 100 results. If I was depending on search engine traffic from the local market; I would have been toast a long time ago and certainly wouldn’t be able to work full time from home as I have done for the last 6 or so years. A first page ranking is so crucial for generating appreciable traffic.

So why such a difference? Why is it that I rank so highly for exactly the same term on a list of results double the size of the local results; yet on the local search results I’m nowhere near a ranking that would provide me any benefit?

It’s partly, and predominantly in my opinion, because Google weighs the domain name country extension and where a site is physically hosted as part of calculating ranking in Australia-specific searches. The term “adelaide” just doesn’t have any real ranking power in this type of search unless it’s associated with a local domain name (.com.au) or the server is located here.

Previously when this occurred to site owners, they’d usually have to redo their site with a new .com.au domain name, new content and host it on an Australian based server – basically starting from scratch. Thankfully, Google last year decided to provide an easy to use tool so you can manually flag which country your site should be associated with; regardless of extension and server location.

To make the geographic association, you’ll need to log into/register with Google Webmaster Tools, then click on the “tools” tab, select “set geographic target” and select your country from the list. Nice and easy – then it’s just a matter of crossing your fingers and waiting.

If you haven’t come across Google Webmaster Tools before, it’s a free service provided by Google to assist webmasters in diagnosing potential site problems, monitor how Google crawls and indexes your site and to gain some insight regarding the visitors who arrive on your site via the search engine.

Important points to consider

Only apply this feature site-wide if your online business caters primarily to the Australian market as it may have a negative effect on rankings in the general Google results. Notice I stated “site-wide”. More on that in a moment.

An issue to certainly consider before taking this action is how many people might be using the Australian specific Google search currently; i.e.; does your target market use the general Google search first and then only switches to the “pages from within Australia” if they can’t locate what they want?

If you have solid rankings for a chosen term in the general Google search, you may do yourself a rankings injury as you’re not guaranteed the same placement in the “pages from within” results. It’s important to bear in mind that the search engines will do as they wish; constantly changing and tweaking their ranking algorithms; so what works today, may not work tomorrow..

In my opinion, you should only do this if you aren’t ranking well on either search and Australia is your primary market – consider it a near last ditch effort if all else has failed before you start your site from scratch with a .com.au domain name, fresh content and hosting on an Australian server.

.. but there’s another great feature in Google Webmaster Tools that may help you if you don’t want to risk your general Google search rankings, yet want to try and boost your Australian traffic.

While specifying more than one country for a site isn’t possible in Google Webmaster Tools, you can choose a different country for each subdomain or folder. This being the case, an alternative and safer approach may be to create some fresh, totally unique and very Australian targeted content in a new folder within your web site; then flag with Google that folder as being Australia specific.

Switching web hosts

Geographic association is something you need to be very conscious of when moving to another web host if the local market is your primary interest. Just because a web hosting company may have an office in Australia, it doesn’t mean the servers are located here – in fact, you’ll often find the host’s servers are based in the USA.

While this is worth checking into before making a change of hosting provider; Google’s safety net of being able to manually associate a site with a geographic region provides somewhat of a safety net.

Michael Bloch: Choosing Domain Names

Wednesday, October 1st, 2008

taming-the-beastChoosing a domain name is a big decision and finding a good domain name that isn’t taken these days can be difficult. Here’s some tips to help you in selecting a name.

Make a list

While you’ll likely have a preferred name, make a list of possibilities in case it’s not available, preferably dozens of options listed in order of preference. Don’t have your heart set on just a couple of names as you’ll probably be disappointed.

Use WHOIS to check availability

Typing an address into your browser will not be an accurate way of checking on ownership as the vast majority of all domain names currently registered are not in use.

A WHOIS query is the most accurate way to tell. To access a WHOIS application and check on the availability of a domain name, try this application – it will also offer you some variations.

Generic, business names and trademarks

Most people choose to register their business name as a domain name, but it’s well worthwhile considering selecting a generic name, something that is related to your subject area or industry. Not only will it be easier for people to remember, but it will also have greater resale value if you should choose to sell your site in the future.

It’s also advisable to check whether the name you are registering encroaches on any other trademark. Many people have registered celebrity or company names hoping to make a quick buck by selling them back to their “owners”. This usually backfires as it is an illegal practice called “cybersquatting”.

Generic terms cannot be trademarked to the point of the exclusion of others using word combinations. Since generic one word domain names are virtually impossible to locate now, try two or three word combinations that reflect your products and services.

Keep it short and simple

While gr8t-sheet-sales-4u-2day-bargains.com is descriptive, it’s also a mixture of numbers, letters, abbreviations, hyphens and terribly long.

A domain name should be easy to remember, easy to relay to someone over the telephone. Domain names should also be as brief as possible.

Country specific and other domain name extensions

Many countries now lease out the rights to use their extensions globally. The best example of this is the .tv domain which actually belongs to Tuvalu. There are now over 250 TLD’s globally.

A number of new Top Level Domain (TLD) extensions including .biz and .info were also released a couple of years ago amid a great deal of fanfare.

There is the temptation that if your first choice of names isn’t available as a .com or a .com.au, to register the name as a .net, .biz or .tv etc. Think carefully before making this decision. These extensions do not have the recognition of .com – which is the “Beverly Hills” of domain extensions, or of .com.au; specifically for the Australian market if you’re targeting locally.

Beware of the sharks

To register a domain name, you need to locate a Registrar. Domain name registrars are commonplace, but you need to be very careful who you register your domain through. Bigger is not necessarily better.

For example, an very well known international company currently offers .com domain name registration for US$35 a year for a basic service. Much better deals can be found with just a little hunting around; but it’s also important to register your name with a reputable company, preferably one accredited by authorities such as ICANN and auDA (for .com.au names). If something goes wrong with your domain name or the registration service suddenly disappears, it can have a crippling effect on your business.

Registration and web site hosting – 2 separate services

Many people are under the impression that registering a domain name also includes space for hosting your web site. While this can be the case with some package deals, it is important to understand that they are two separate services.

Summarising

In summary, here are the basic guidelines for choosing a good domain name:

  • Keep it as short as possible
  • Make it generic as possible, but related
  • No numbers or misspellings
  • Easy to remember
  • Easy to spell
  • Get a .com.au if you’re targeting locally
  • Get a .com and .com.au if you’re targeting locally and internationally.

One final point on hyphens. Some search engines rank sites more highly if your domain name contains keywords – e.g white-flombles.com. By removing the hyphen, you may lose the benefit on some of the smaller engines; but the major engines are able to pick out the keyterm in a non-hyphenated name.